A new year typically brings a ‘restart’ mindset and fresh impetus for positive change and improvement. We’re no exception to making the odd resolution too and, after very little thought, we decided to continue with what we did in 2017 – Listen and Learn!
Our commitment for 2018 then: Listen to our customers and learn from them, to give them more of what they want and the most effortless expenses we can! We’ve tried to make it as easy as possible for our users to contact us with their feedback; this can be done through the in-app chat or our ‘request a feature’ page.
In this spirit, we’re excited to bring you details of our biggest update so far, with a whole host of new features designed to help you make your expenses effortless. In this post, we’ll detail the major changes and why we made them.
Our latest update builds upon the December release of our new versions of the Expend Android and iOS apps. Plus the new web dashboard for company admins, accountants and bookkeepers.
Another big feature request from our customers. This offers the flexibility to support legacy solutions, and support your existing expenses policy, so that we work how your company needs us to rather than you having to rip up the rule book and starting again. This also improves our Xero integration. There’s some pretty cool extensions to this coming in February.
Streamlined Sign-Up Process
Important for obvious reasons, we’ve made a number of changes to improve the speed and simplicity of the process for new companies to join Expend. We’ve also improved our live support in case you need to contact us.
Equally important, we’ve also improved the process for inviting new users to join an existing organisation’s account.
These have mainly been general improvements and bug fixes since we launched our new Android and iOS apps back in December.
But we did have time to launch one important feature, Multi-Format Receipts. So you can now attach any file format (including PDFs) to an individual expense in the app! Especially handy for online purchases or emailed receipts.
Expend Dashboard Improvements
We’ve spent a lot of time on our web-based dashboard to improve the ease with which organisation admins can manage individual employee Expend cards. Since then we have made a number of exciting improvements.
Improved Admin Functionality
We’ve continued to make it easier to do the most common tasks, including ordering replacement cards, moving money between cards, integrating Expend with your accounting software, and exporting data.
Improved Expend Xero Integration
Speaking of accounting software, we’ve improved our Xero integration, so doing your Xero expenses is now even more seamless and flexible for your needs. After a one-time setup, you’ll have integrated expenses for all members belonging to your Expend organisation.
We hope Expenders are as happy as we are with these updates, as we continue in our quest to make expenses effortless. We always welcome feedback and ways we can improve our solution to make it work better for you. So let us know in the comments below, via the app, or – if there’s something that you’d love us to do that we don’t do yet – request a feature